Terms of Service

Effective date: 15 August 2026

1. The service

fastco.work provides on-demand cloud desktops (Windows, Linux, Android) that can be operated by you and by AI agents on your behalf. Desktops are provisioned when you start them and, unless on a persistent/lifetime plan, destroyed when your session ends.

2. Accounts

You sign in with a Google account and are responsible for activity under your account. You must be legally able to enter this agreement.

3. Acceptable use

• No illegal activity, including fraud, unauthorized access to third-party systems, malware distribution, or violating others' rights.
• No abuse of third-party platforms in ways that violate their terms (e.g. spam, fake engagement, credential stuffing).
• No attempts to break tenant isolation or access other customers' sessions.

We may suspend or terminate sessions or accounts that violate these rules.

4. Billing

Usage-metered plans charge for watched/active desktop time as described on the pricing page. Payments are processed by Stripe. Lifetime plans are a one-time purchase for a dedicated VM as described at purchase. Refunds for unused prepaid credit are handled case-by-case — contact us.

5. Your content

You retain ownership of your data and task outputs. Burner desktops are RAM-only and wiped at session end; persistent storage remains until you delete it.

5.1 Where your data lives — read this before you rely on it

Machine disks are not backed up. The disk inside a desktop or phone machine (Windows, Linux, Android — including Lifetime machines) is working space. When a machine is deleted, or its disk fails, anything stored only on that disk is gone and cannot be recovered by us. We do not keep copies of machine disks, and no plan includes machine-disk backup.

Your personal storage (15 GB) is the durable place. Every account includes personal storage that is separate from any machine, survives machine deletion, follows you across every machine you run, and remains until you delete it or close your account. Anything you want to keep — documents, downloads, results of work — save it there (it appears inside every desktop as your personal drive), not on the machine's own disk.

ดิสก์ของตัวเครื่องไม่มีการสำรองข้อมูล — เครื่องถูกลบหรือดิสก์เสีย ข้อมูลที่อยู่บนเครื่อง หายถาวร ไฟล์ที่ต้องการเก็บให้บันทึกลงพื้นที่ส่วนตัว 15 GB ซึ่งแยกจากตัวเครื่อง ตามติดทุกเครื่องที่คุณใช้ และอยู่จนกว่าคุณลบเองหรือปิดบัญชี ข้อนี้ครอบคลุมทุกแพ็กเกจรวมถึงเครื่อง Lifetime

6. Availability & changes

The service is provided "as is" without uptime guarantees; we work to keep it reliable but sessions may be interrupted (including spot-capacity reclamation on cloud providers). We may change or discontinue features with reasonable notice.

7. Liability

To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect or consequential damages, or for actions an AI agent takes at your instruction.

8. Contact

fastco.work · [email protected] · WhatsApp